Dominant player in a busy city.

Reporting to the Vice President of Learning & Organizational Capability, will lead the Talent Management aspects of the Center of Excellence, and will also have the opportunity to contribute to the other aspects of the function. The person in this role will design, manage, and socialize the talent identification and HiPo identification process. This person will also ensure that talent across the organization has the appropriate individual development plans, and will contribute to the redesign of the performance management process. In close partnership with the HRBPs, this person will manage the execution of talent identification, succession planning, and performance management.

The Manager, People & Culture Operations oversees the day-to- day activities of and contributes to the long-term planning on various HR programs and services. This role is accountable for monitoring service level agreements, increasing quality standards and customer satisfaction in addition to developing strategies to enhance our service delivery model.